Lecture Services and Public Speaker

Loa Freeman, Public Speaker and Lecturer

Loa Freeman, BS RRT RYT, Director of Success Naturally Yoga & Image Center offers lecture services and public speaking services on a variety of topics. The most popular subjects are: 4 Seconds to Success Dealing with Difficult People Time Management Wellness vs. Stress Management Phone Impressions & Netiquette Team Building Personal Image and Consultation Professionalism & Hormonal Changes Click here to contact Loa about the Lecture Services or Public Speaking

4 Seconds to Success

• Overview of Lecture
• A general overview of the skills of communicating
• Participation of the elements of the first 4 seconds of non-verbal communication
• Basic understanding of the 3 things that most influence those first 4 seconds
• Appropriate behavior in the office
• Professional attire and personal grooming
• Time allowed: 3.0 Hours
• PowerPoint Presentation

Dealing with Difficult People - Defusing Defensiveness

• Overview of Lecture
• Use the 5 steps to defusing defensiveness from the non-verbal communication skills and verbal skills
• Face-to-face, on the phone or e-mail
• 12 Commandments of Cubicle Protocol
• Dealing with the chronic complainer
• Are you a cubicle lurker?
• Time allowed: 2.0 Hours
• Handouts
• PowerPoint Presentation

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Time Management

• Overview of Lecture
• Everyone receives the same 168 hours per week.
• How are you using those hours?
• Who and what steals your productivity?
• First things first! Setting priorities
• Saying NO
• Efficient work areas
• Goal setting
• Tracking
• Time allowed: 3.0 Hours (3 breaks and a great deal of mind work)
• Handouts
• PowerPoint Presentation

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Wellness vs. Stress Management

• Overview of Lecture
• Presenting the concept of prevention instead of playing catch-up
• The three greatest elements that contribute to stress
• 15 attitudes about change that create more stress in the workplace.
• 15 actions to prevent the build up of stress
• Physical stress reduction in the workspace
• Time allowed: 2.5 Hours
• High Level of Participation
• Handouts
• PowerPoint Presentation
• Wear Comfortable Clothing

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Phone Impressions & Netiquette

• Overview of Lecture
• Phone business is no longer just "hello" and "goodbye"
• Good phone manners
• Cultivating a good telephone personality.
• Speakerphones, conference calls, beepers, voice mail, caller ID, etc.
• What to do with each one.
• Understanding Tough Callers
• Netiquette is e-mail courtesy, follow the rules
• Don't mix e-business with e-pleasure
• Time allowed: 2.5 Hours
• Handouts
• PowerPoint Presentation

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Team Building

• Overview of Lecture
• Walk awhile in my shoes
• Gut-level, real-world messages from employees to managers
• Gut-level, real-world messages from managers to employees
• Characteristics of assertive and responsive communication
• Time allowed: 2.5 Hours
• Participation
• Handouts
• PowerPoint Presentation

Personal Image and Consultation

• Overview of Lecture
• Client receives handouts and color material swatch booklet
• Client receives material specific to their body type and personal grooming needs.
• All aspects of grooming will be discussed.
• Appropriate clothing for the position of the client will be developed.
• Time allowed: 2.0 Hours
• Handouts

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Professionalism & Hormonal Changes

• Overview of Lecture
• 51% of the workforce is made up of women
• Three-fourths of that 51% are of the age range from 35 years to 55 years...all experiencing peri-menopausal symptoms or menopause.
• How does this affect the workplace?
• Positive steps to maintaining professionalism while processing physical, mental and hormonal changes.
• Time allowed: 3.0 Hours
• Lecture - high level of participation
• Comfortable clothing
• Floor and wall space needed
• Handouts
• NO PowerPoint Presentation

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